From first-party early-stage collections to late-stage legal referrals — we cover the entire recovery lifecycle.
High-volume, professional telephony operations staffed by trained collection agents who follow best practices and RBI guidelines.
Our experienced field executives conduct professional doorstep visits to facilitate direct borrower engagement and document collection.
Reach borrowers through voice calls, SMS, email, and digital messaging platforms for maximum contact rate and engagement.
Advanced investigation techniques to locate absconding borrowers and identify assets — dramatically improving recovery on skip accounts.
Tailored strategies for both early-bucket (30–90 DPD) and late-stage (180+ DPD) portfolios, maximising recovery at every stage.
Seamless handoff to legal channels for chronic defaulters — complete with documentation, notices, and pre-litigation negotiation support.
Founded in 2006 by Ravi Kumar (Ravi Bajaj) in Patna, Bihar, Rapid Call Services began as a boutique debt recovery firm with a single mission: to bring professionalism and compliance to an industry that needed it.
Over 18+ years, we have grown into one of Eastern India's most trusted recovery agencies, partnering with leading NBFCs, banks, and fintech companies. Our team of dedicated collection specialists, field agents, and compliance officers work in tandem to deliver results — without compromising on consumer dignity or regulatory standards.
We are headquartered in Patna, Bihar, and operate across North India, covering all major metropolitan and tier-2 cities in our service footprint.
Est. 2006 — Patna, Bihar
Serving India's top financial institutions with consistent, compliant, and results-driven debt recovery services for over 18 years.
RBI & SEBI Compliant
All operations adhere to Reserve Bank of India guidelines and SEBI directives. Your portfolio is in safe, compliant hands.
Six compelling reasons India's leading lenders choose Rapid Call Services as their preferred recovery partner.
18+ years of consistent, measurable results across early and late-stage portfolios. Our recovery rates speak for themselves.
Each client gets a dedicated team of collection agents, field executives, and a relationship manager — focused exclusively on your portfolio.
Real-time dashboards, daily activity reports, and monthly performance reviews ensure you always know exactly how your portfolio is performing.
Whether you have 100 or 100,000 accounts, our operations scale seamlessly. We grow with your needs — no ramp-up delays.
Our trained agents use empathy-based scripts that preserve consumer dignity — protecting your brand while improving recovery outcomes.
100% adherence to RBI's Fair Practices Code, SEBI guidelines, and all applicable debt collection regulations. Zero tolerance for violations.
Our Core Values
Trusted by India's top financial institutions to manage their most sensitive recovery portfolios.
"Rapid Call Services transformed our recovery operations. Their professional team and systematic approach have significantly improved our collection rates. The compliance-first culture gives us complete peace of mind."
"Their multi-channel approach and dedicated teams have been instrumental in our success. Highly professional and results-driven. We've consistently seen above-average recovery rates across our assigned portfolios."
"The compliance-first approach and transparent reporting make them our preferred recovery partner. We receive detailed daily reports and the team is always accessible. Truly a long-term partner we can rely on."
Trusted by India's Leading Lenders
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